Paul McGowan Fitness & Health

1. Who we are

Paul McGowan Fitness & Health (“we”, “us”, “our”) operates from two gym locations in Derry (Unit 1 & 2, Springtown Industrial Estate, BT48 0LY) and Moville (Shore Front, Ballynally, Co. Donegal). We are the data controller for personal information collected through this website and our services.

For any data-related queries, contact us at hello@paulmcgowan.fitness.

2. What data we collect

We collect personal data in the following ways:

Contact form submissions — name, email address, phone number, and any message content you provide.
Free resource downloads — name and email address when you request a free guide.
Programme enquiries — information about the programme you are interested in and your location preference.
Website usage data — pages visited, time on site, and browser information via cookies (see our Cookie Policy).

3. How we use your data

We use your personal data to:

Respond to your enquiries and provide information about our programmes.
Deliver free resources you have requested.
Send relevant fitness tips, updates, and offers where you have given consent.
Manage your membership or programme participation.
Improve our website and services based on usage patterns.
Comply with legal obligations.

We will never sell your personal data to third parties.

4. Legal basis for processing

We process your personal data on the following legal bases:

Consent — where you have opted in to receive marketing emails.
Legitimate interests — to respond to enquiries and manage our business relationships.
Contractual necessity — to deliver programmes and services you have signed up for.
Legal obligation — where required by applicable law.

5. How long we keep your data

We retain personal data only for as long as necessary for the purpose it was collected. Enquiry data is typically retained for 12 months. Member data is retained for the duration of membership plus 3 years for administrative purposes. Marketing data is retained until you unsubscribe.

6. Your rights

Under UK GDPR and GDPR (for ROI residents), you have the right to:

Access — request a copy of the personal data we hold about you.
Rectification — ask us to correct inaccurate data.
Erasure — request deletion of your data where there is no legitimate reason to continue processing.
Restriction — ask us to limit how we use your data.
Portability — receive your data in a structured, machine-readable format.
Object — object to processing based on legitimate interests.
Withdraw consent — at any time where processing is based on consent.

To exercise any of these rights, email hello@paulmcgowan.fitness. We will respond within 30 days.

7. Third-party services

We may use third-party services to help us operate this website and deliver our services. These may include email marketing platforms, analytics tools, and hosting services. All third-party providers are required to handle your data in accordance with applicable data protection law.

8. Cookies

We use cookies on this website. Please see our Cookie Policy for full details of which cookies we use and how to manage them.

9. Complaints

If you are based in Northern Ireland or the UK and are unhappy with how we have handled your data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk. If you are based in the Republic of Ireland, you may contact the Data Protection Commission at dataprotection.ie.

10. Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of the website after changes are posted constitutes acceptance of the updated policy.